Go to the Alarms module, select the “New Alarm” button in the top right corner.
Alarm creation page opens up.
3. There are 5 sections to create an alarm
Alarm Names to be added in such a way that the alarm can be recognized by viewing the alarm.
Description to act as additional text to understand the alarm
For severity, click on the dropdown and select required severity of the alarm. Then click “Next”.
Note : Users can add their own severity in the Alarms settings page for specific use cases
In this section we need to choose the devices and then choose the condition for the alarm to get triggered.
Click on the Add device button, a modal appears
For connection type, select the type of connection from Wired, Wireless, Gateway, Tab
For device category, choose from the dropdown given.
Choose Device Type from the dropdown.
Optional : Select location, where device is to be added.
Optional : Add tags to filter devices
Select devices required to be added from the list given below. Then, click “Save”.
Selected devices list shows up
Click on the Add Condition button, a modal appears
Choose “Condition” from the dropdown - Read this article for more
Choose “Parameter” of the device to monitor from the dropdown
Then, select “Operator” from the dropdown
Provide the required threshold/ counter/ flapping values
Click on the “Add” button to save the condition.
If required, multiple conditions can also be added using the same process.
In case of multiple conditions, Alarms can be triggered in any one of the two cases
All conditions match
Any one condition matched
Click on the Next button
Select the days when the alarm trigger should be considered and sent to the user.
Users can also select all or exclude weekends, according to requirement.
This option allows users to limit alarms to certain time of a day, Eg: Creating an alarm for occupancy in night time.
Trigger alarm can be set to All day or Custom time.
For custom time, select on the radio button, choose the desired time slots for triggering alarm.
Then, click “Next”.
Note: By default, we recommend Alarms to be enabled 24x7 for all critical and major severity cases
Primary Notification
Alerts can be sent via SMS and Email. To choose the desired alert, select on the checkboxes.
To send alerts, select users from the user list given.
Users may select more than one user.
Selected users can also unsubscribe from receiving mail for an alarm, if permission is selected while creating the alarm.
Click “Next”.
Status can be selected as active or inactive, by clicking on the radio buttons.
When inactive any alarms will not be triggered.
Click on “Save”. Alarm is created.
You can check the progress of the alarm addition process using the Preview section in the right of the screen. A quick preview of the data selected will be displayed in the section.