How is asset downtime calculated?

Downtime refers to the period during which an asset is not operational or available due to complete shutdown, malfunction, or unavailability due to planned maintenance.

For calculating downtime:

1. When the asset goes down, the start timestamp is noted
   

2. When the asset is up, the end timestamp is noted

3. The difference between end and start time will give the downtime duration for that instance
   

4. Similarly, when this activity is carried out continuously during an asset lifecycle, we will get the cumulative downtime for an asset

5. This calculation will give you the downtime period in days, hours, minutes, or seconds, depending on the level of precision required.
   

How does the system know when a particular Asset is down/ up:

1. The system is dependent on the user to change Asset Statuses to know when the state changes
   
2. If the Asset status is marked as Inactive, Under Maintenance, Retired or any custom status that has been attributed as downtime, then the system marks the device as down and calculates the downtime
   
3. As soon as the Asset status is marked as Active or any custom status that has been attributed as uptime, then the system marks the device as Up and running 
   

Read more about managing Asset Status.

Note : It is recommended to change the Asset Status while performing scheduled maintenance activities/ breakdown repairs. 

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Also read the following articles to master the IQnext assets module

1. Asset Page Overview

2. How to add Vendors

3. How to add assets

4. Basic overview of Asset QR Codes and how to print

5. How to keep track of your Asset Warranty?

6. Asset Dashboard overview

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