Managing Device Alerts

Managing Device Alerts

To check for disconnected devices - IQnext manages a list of the disconnected gateway, wired and wireless devices. You can track the status of disconnected device of a building or a floor here.

To access a list of disconnected devices:


  1. Log in to your IQnext account.

  2. Go to Settings > IQnext Settings > Disconnected devices (under device management)

  3. Select the Gateway, Wired or Wireless devices depending on the type of devices you want to view. 

  1. A list will show the timestamp of the last activation of the device along with the building, floor, room, and WSN( Wireless Sensor Network) number. 

  1. If it is a gateway device you can access the IP address and the track of inactivity by clicking on the View Details option corresponding to it.

Additionally, you can filter the building/floor for which you want to view the devices by clicking on the Apply Filter above the Details.  

Notes
Follow the same process to manage disconnected wired & wireless devices

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