Transaction logs show the operations that have been performed by the users on the platform. This helps the Administrator to understand the usage of the platform and conduct regular audits to see if the team is using the platform properly. In case of any discrepancies/ troubleshooting with devices, you can pull out the logs for that device and see the history of transactions.
Log in to IQnext with the Administrator privileges.
Go to Settings > General Settings > Transaction Logs
Select building and floor of interest, by clicking given on the top right corner of the page. A modal will open.
Select location of interest and click on button. Transaction logs of the particular floor will be displayed.
Here you can check the list of transactions that are performed by users, with the details like Action, Date, Floor, Building, Performed by, and Status.
Action
You can see the type of operation performed by the users in Action, whether it’s a rule change or other changes in the sensors setup.
Eg. Intensity changes, Mode changes, etc.
Date
You can view the exact timestamp of the operation performed next to the Action in this column and this will help you to track the exact moment the system underwent changes.
Floor & Building
You can see for which building and floor transaction has been made. As the IQNext Portal can work simultaneously for different locations, you can view the building and floor details next to its respective entry.
Performed by
You can see the name of the user or admin who made the transaction or operation which keeps the entire process of operations transparent and easy to track.
Status
You can see the status of transactions like Successful, Pending or Failure. Since some transactions take time to execute or are not able to execute properly because of some error, you can pinpoint the faulty operation and even understand the non-responsive device, if any.
To perform calculations or to evaluate these transactions more deeply, you can download the transaction logs as an excel file on your device by:
On the top right corner, click on the excel sheet button. The entries will be downloaded in an Excel (.xslx) file.