Whitelisting(Allowing) IP addresses to the application

Whitelisting(Allowing) IP addresses to the application

An IP whitelist is an approved list of IP addresses or domains that have permission to access the IQnext platform. IP whitelisting list can be updated only by the Super Admin.

Info
We understand the importance of data security, therefore it is the very foundation of our cloud product, infrastructure and processes, making the IQnext secure by design. Read more
  1. Log in to IQnext with your administrator privileges.

  2. Go to Settings > General Settings > Security > Whitelisting.

  1. Enable/Disable Whitelisting

Whitelisting might need turning on or off at a certain point in time according to the admin’s needs. 

  • The enable mode will allow only the IP addresses in the list to access the platform or logging in. 

  • The disable mode will allow access by every other IP with valid credentials.


  1. Edit/ Delete added whitelisted IP addresses

If the admins feel that certain IP addresses are unauthorizedly accessing the platform or there is a typo in the added IP, they can edit the IP or remove it altogether from the list. Click the 3 dots    next to the IP in the list.


  1. Add more IP addresses to the whitelist

Clicking on this icon will allow you to add new IP addresses to the whitelist and allow them access to the platform.

NotesNote: If you are denied login quoting that “IP is not whitelisted”, then contact the admin or check the internet IP you are using. 



    • Related Articles

    • Accessing the list of sessions

      The platform maintains a history of all the logins conducted using your credentials. The Session tab allows you to go through the past as well as currently active sessions held on the login id. Log in to IQnext with your credentials. Go to Settings > ...
    • Notification Management

      To notify the users about a malfunctioning device or the status of its operation (active or not) IQnext sends notifications through various channels like in-app notifications or emails. This setting is personal for each user and you can change this ...
    • System and Browser Requirements for IQnext Cloud

      IQnext is a cloud-based web application, and therefore the application and the data are not stored in your computer system's memory. Since cloud applications rely on remote servers, you are required to have a continual internet connection for ...
    • Checking currently logged in devices

      Every user has access to check devices logged in using their login credentials. This feature allows you to view the devices and the option to log out from selected or all of them at the same time in case of any suspicious activity. Log in to IQnext ...
    • Managing Device Alerts

      To check for disconnected devices - IQnext manages a list of the disconnected gateway, wired and wireless devices. You can track the status of disconnected device of a building or a floor here. To access a list of disconnected devices: Log in to your ...